Rules

1. If it is against the law, it is not permitted.
2. Good personal hygiene is required by all volunteers.
3. All volunteer forms must be submitted and approved via our online form or walk-up (if available).
4. A photo ID is required on-site at initial check-in. 
5. Volunteers must be 17 years of age or older.
6. Physical and/or verbal harassment of any kind will not be tolerated.
7. Volunteers are expected to volunteer for 8 hours for the duration of the convention to receive a Pizzaplex Pass.
8. All volunteers must follow the same rules as the convention members. This includes but is not limited to:
   • No trading badges.
   • No skipping lines to convention events.
   • Volunteers are responsible for any damage to the hotel, venue, and/or convention property.
9. No volunteer will consume, transport, or carry alcoholic beverages of any kind while working in convention areas.
   1. Volunteers must be sober when reporting for assigned hours.
10. Volunteers must show up on time to their assigned duty locations.
11. Volunteers will perform all tasks, and duties assigned to them.
12. Use of devices such as; cell phones, tablets, laptops, and more is prohibited while on duty unless otherwise approved, or in an emergency situation.
13. If a volunteer misses a shift or behaves poorly, the Staff over the volunteer or any Director may revoke the volunteer’s badge and any other benefits the volunteer may be receiving.
14. The Green Room is off limits to all volunteers and staff, unless an on-duty member of the Guest Relations staff.
15. ⭐Superstarcon⭐ may or may not provide its volunteers with a Staff Suite. If able to do so safely, volunteers are NOT allowed inside of the Staff Suite. Staff Suite staff may refuse to serve or allow anyone in for any reason.
16. Cosplaying or wearing a costume is not permitted by an on-duty volunteer unless approved beforehand by the convention Director or designated Staff Head.
17. Travel costs and parking fees are the responsibility of the volunteer. Furthermore, transportation to and from the convention is the responsibility of the volunteer.
18.  ⭐Superstarcon⭐, its staff, and hotel/venue personnel are not responsible for any misplaced, lost, or stolen personal items.