Rules & Policies
Please see our Code of Conduct for important attendee, staff, vendor, and affiliated party conduct expectations.
Overall Convention Policies
Age Requirements
All attendees age 11 and older must have a badge.
All attendees age 10 and under may attend ⭐Superstarcon⭐ when accompanied by a person who has purchased a badge. All events are intended for all ages, unless otherwise stated. No exceptions.
Drones
There is a strict no drones policy. No exceptions.
Cosplay-related Policies
⭐Superstarcon⭐ can be very busy and crowded, we encourage attendees to plan accordingly with their props and copslays.
Security Guard Cosplays (Purple guy, Vanessa, etc.) Must have an orange marker visible at all times located either on the brim of their hat, front of tie, or on the left side of their chest. no exceptions. This is to separate cosplayers from actual venue security guards.
Cosplay & Prop Policies
Cosplay is welcome at AMC and the main venue during normal operating hours.
Prop Policy
If we deem a Prop to be unsafe for the convention, we will request you to store the unsafe prop in your car or hotel room. If there is a repeat offense, we will revoke your membership without refund.
Props Not Permitted
Permitted Props
What is considered dangerous?
Dangerous props include, but are not limited to:
Behavior with Props
Lost Wristbands
Autograph Policy
Disability Access
If you are wheelchair bound or have other mobility issues and need assistance, each venue location this convention will be held at will be happy to assist you. This doesn’t necessarily grant front line privileges, but we will be sure you are appropriately seated at events.
Service Animals
Service animals have to be officially authorized as a service animal. The ADA no longer lists the Emotional Support/Companion Animals as Service Animals. Firewheel Mall does comply with all ADA policies however, and service animals are permitted such as seeing eye dogs, etc.
Other
All other questions can be answered by contacting us directly via email here.
Overall Convention Policies
- Anything that is illegal outside of the convention is illegal inside the convention.
- Harassment will not be tolerated. Superstarcon is dedicated to providing a harassment-free convention experience for everyone, regardless of gender, gender identity, sexual orientation, disability, physical appearance, body size, race, age or religion.
- No Mock battles.
- Behavioral policy is subject to perspective. If you are doing anything out of line, convention staff reserves the right to revoke your badge without question or fairness. All Staff decisions are final.
Age Requirements
All attendees age 11 and older must have a badge.
All attendees age 10 and under may attend ⭐Superstarcon⭐ when accompanied by a person who has purchased a badge. All events are intended for all ages, unless otherwise stated. No exceptions.
Drones
There is a strict no drones policy. No exceptions.
Cosplay-related Policies
⭐Superstarcon⭐ can be very busy and crowded, we encourage attendees to plan accordingly with their props and copslays.
Security Guard Cosplays (Purple guy, Vanessa, etc.) Must have an orange marker visible at all times located either on the brim of their hat, front of tie, or on the left side of their chest. no exceptions. This is to separate cosplayers from actual venue security guards.
Cosplay & Prop Policies
Cosplay is welcome at AMC and the main venue during normal operating hours.
- Cosplay props must follow all prop rules and are subject to Firewheel Mall/AMC/ Main Venue judgement as to whether or not they are allowed.
- ⭐Superstarcon⭐ does not promote or condone body shaming in any manner, but our organization must comply with the standards set forth by the mall. All genitals must be covered including the female nipple. (Except in cases where a mother is nursing her child.
Prop Policy
If we deem a Prop to be unsafe for the convention, we will request you to store the unsafe prop in your car or hotel room. If there is a repeat offense, we will revoke your membership without refund.
- All props brought into the convention will be looked at and marked accordingly (if not marked before hand) at the time of picking up your wristband at admission.
- All questionable items will be decided on a case-by-case basis.
- Anything deemed illegal outside the convention is deemed illegal inside the convention premises.
- Strong Weapons are not allowed and if one is purchased from a vendor it must remain in its packaging or be stored in your car or hotel room.
Props Not Permitted
- No metal swords, knives, bayonets, cane-swords, and/or other objects made of metal, which have a sharp point or sharpened edge.
- Firearms: Absolutely no real or replica guns of any kind permitted.
- Toy or fake prop guns are not allowed even if it is marked with an easily identifiable tip.
- Real nunchaku are not permitted. Nunchaku made of craft materials are permitted, but may not be swung.
- There are to be no explosives or chemicals of any kind, including but not limited to smoke powder, sparklers and fireworks.
- Bows must be unstrung at the con.
Permitted Props
- Props and prop weapons made of craft materials are permitted if they are safe and not dangerous to the other con-goers around you.
- Props must be less than 8 feet in height.
- Props should be able to be carried reasonably by you.
- Props that need to be carried by two or more people are not permitted.
What is considered dangerous?
Dangerous props include, but are not limited to:
- Sharp Edges or spikes: Any edge that can easily cut or damage other persons or property through normal handling.
- Projectiles: Props may not fire projectiles.
- Tripping Hazards: Parts that are dragging that could trip someone, such as (but not limited to) dragging rope, chain, or cord.
- Clotheslining: Parts, such as wire, rope, or string that under normal handling, could severely injure another attendee.
- Any other hazard that Superstarcon staff feel could potentially endanger other persons, personal property, or Firewheel Mall property.
Behavior with Props
- Misuse of any prop, will result in immediate revocation of prop privileges.
- Do not swing or brandish props in crowded areas.
- Be aware of your surroundings at all times.
- For everyone’s safety, security and peace of mind, prop and toy guns are not allowed.
Lost Wristbands
- Lost wristband = Buy a new one.
Autograph Policy
- Follow the instructions of the ⭐Superstarcon⭐ staff.
- No touching guests without their consent.
- Guests will only autograph items that are relevant to their work.
- Photographs may not be taken with the guest during an autograph session unless stated otherwise.
- Going behind the guest’s table is not allowed.
- Please be considerate of your fellow attendees and avoid having lengthy conversations with the guests during an autograph session.
- Autograph lines may be “capped” at any point to keep events on schedule.
- Always be respectful of our guests. Attendees that exhibit rude or inappropriate behavior will be asked to leave the line and will not be admitted back in.
- Check your Program Schedule for the Autograph Session times and locations. Updated schedules are available at Information posted outside the Autograph room.
- Guests will not sign a bootleg item. Our guests know which items are legitimate and which are not. If you have any questions about a product you want signed, please ask a staff member.
Disability Access
If you are wheelchair bound or have other mobility issues and need assistance, each venue location this convention will be held at will be happy to assist you. This doesn’t necessarily grant front line privileges, but we will be sure you are appropriately seated at events.
Service Animals
Service animals have to be officially authorized as a service animal. The ADA no longer lists the Emotional Support/Companion Animals as Service Animals. Firewheel Mall does comply with all ADA policies however, and service animals are permitted such as seeing eye dogs, etc.
Other
All other questions can be answered by contacting us directly via email here.